Inhalt
| Inhalt |
- Dock in / Expectations / Why? How? What? “Fit for foreign cultures”
- Culture, layers, and key dimensions of culture (culture map)
- Role & competence model of a global leader by Prof. Dr. E. Hohl
- Cross-cultural communication models and approaches
- Emotional intelligence, communication skills, and tools
- Case study: the struggling expatriate
- Building, steering, and development of cross-cultural (virtual) teams
- Applications, role plays, and practical signposts for a successful cross-cultural
- communication in daily projects and teamwork
- Conclusion, learning transfer, action planning and coaching
|
| Literatur |
- Comfort, J. et al.: Solution-Focused Therapy (Brief Therapies series): How to Work Effectively Across Cultures, Kogan Page 2014
- Gesteland, R.R: Cross-Cultural Business Behavior: A Guide for Global Management: A Guide for Global Management, Copenhagen Business School Press 2012
- Hofstede, G.Cultures and Organizations - Software of the Mind: Intercultural Cooperation and Its Importance for Survival, McGraw-Hill Education Ltd 2010
- Mayer, E.: The Culture Map: Decoding How People Think, Lead, and Get Things Done Across Cultures, PublicAffairs 2016.
- SIETAR Europa 2018 (Editor): Intercultural Training Tool Kit: Activities for Developing Intercultural Competence for Virtual and Face-to-face Teams, BoD 2019
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| Leistungsnachweis |
Exam performance includes "Portfolio Exam (Presentation incl. Handout and Homework)" |
