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Optimizing User Interface Design and Interaction Paths for a Destination Management Information System (Kongressschrift / Tagungsband) - Detailansicht

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Grunddaten

Titel der Arbeit (title) Optimizing User Interface Design and Interaction Paths for a Destination Management Information System
Titel der Zeitschrift bzw. Zeitung DUXU 2017, Part III, LNCS 10290
Erscheinungsjahr 2017
Verlag (publisher) Springer
Seitenzahl (pages) 473-487
Publikationsart Kongressschrift / Tagungsband
Inhalt
Abstract Destination Management Organizations (DMO) being the central
units in destination management within European destinations face increasing
pressure due to effects of globalization. At the same time, effects of digitalization
combined with methods summarized by the umbrella term of Business Intelligence
create opportunities to tackle these challenges. Höpken et al. (2011)
described how destinations can evolve to so-called knowledge destinations.
With the help of a Destination Management Information System (DMIS)
managers of DMOs as well as its various stakeholders are provided with holistic
decision support when working on strategic development of the destination. The
objective of this study is to conceptualize a novel DMIS user interface and
evaluate its usability. The study (1) defines different analysis perspectives and
corresponding performance indicators enabling a powerful decision support for
destination managers and tourism stakeholders, (2) defines interaction paths
along different abstraction levels to support drill-down analyses, and (3) evaluates
the usability and understandability of the DMIS interface in the
south-western Swedish destination Halland.

Zugeordnete Projekte

Wissenschaftliche Veröffentlichungen

Beteiligte Personen (intern)

Höpken, Wolfram, Professor  

Einrichtung

Fakultät Elektrotechnik und Informatik

Schlüsselwörter

Veröffentlichung  / 
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