| Inhalt |
- Dock in / Expectations / Why? How? What? “Fit for foreign cultures”
- Culture, layers, and key dimensions of culture (culture map)
- Role & competence model of a global leader by Prof. Dr. E. Hohl
- Cross-cultural communication models and approaches
- Emotional intelligence, communication skills, and tools
- Case study: the struggling expatriate
- Building, steering, and development of cross-cultural (virtual) teams
- Applications, role plays, and practical signposts for a successful cross-cultural
- communication in daily projects and teamwork
- Conclusion, learning transfer, action planning and coaching
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