Literatur |
1. Course script
2. Additional Readings:
- Kleinaltenkamp, M., Plinke, W., Wilkinson, I., & Geiger, I. (Eds.). (2015). Fundamentals of Business-to-Business Marketing: Mastering Business Markets. Springer.
- Agnihotri, R., Dingus, R., Hu, M. Y., & Krush, M. T. (2016). Social media: Influencing customer satisfaction in B2B sales. Industrial marketing management, 53, 172-180.
- Biemans, W. G., Breni, M. M., & Malshe, A. (2010). Marketing–sales interface configurations in B2B firms. Industrial Marketing Management, 39(2), 183-194.
- Cortez, R. M., & Johnston, W. J. (2017). The future of B2B marketing theory: A historical and prospective analysis. Industrial Marketing Management, 66, 90-102.
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